I have purchased an order and do not yet have a Username and Password, why?

It may take from 2 to 24 hours during a business day to get your order processed, and 24 to 48 hours on the weekends.

It will take longer to process an order through PayPal eCheck and we will have to wait for your money to clear if you send it buy check and money order or PayPal eCheck (PayPal balance transfers and credit card are treated as regular credit-card - ie, as an immediate payment).

Other common themes are the wrong e-mail, a miswritten e-mail, or your e-mail filter sent it to your spam folder, in which case you will want to check that folder.

Related NOD32 FAQ Category:
Purchase

Related NOD32 FAQs:
Can I buy a License now, and then add another License to that order in a few months?
Are the Updates free?
I have a trial version of a Webroot software program, how could I get the full version?
I need to renew - how do I know when my renewal is up?
How long are the Updates and Upgrades free?
Where can I buy Webroot Software?
What do I get with a Webroot software license?
I have a charge on my credit card from 'Computer Security Solutions' - is this you?
Do I need to register the trial versions of Webroot software?
I have paid. What is next?
How long do I have to wait for my key?
How can I pay for Webroot software?
How do I purchase a renewal for my Webroot Software?
I recently ordered Webroot software for one of my computers, but I would now like another copy for my other computer, can you charge my Credit Card without me going in to order another?